Founded in 2020, HQR emerged with a singular vision: to breathe life back into any damaged scene and enable our customers to regain their normalcy swiftly. Our journey began with a commitment to quality and efficiency, backed by over 20 years of industry experience. We understand the emotional and financial toll that damage can take, and our goal is to alleviate that burden by providing comprehensive restoration services. Our team of dedicated professionals takes pride in their work, ensuring every project is handled with the utmost care and precision.
What We Do
At HQR, we specialize in full-service restoration for both commercial and residential properties. Our expertise spans a wide range of scenarios, from storm damage and fire destruction to mold infestations and other unexpected disasters. We understand that every situation is unique, requiring a tailored approach to restoration. Our quick response time and meticulous attention to detail ensure that your property is restored to its original condition—or better—promptly and effectively. We utilize the latest technology and techniques to address all aspects of damage, from initial assessment to final restoration.
Our Reach
While our headquarters are proudly located in Rochester, NY, our reach extends far beyond. We have cultivated a network of strategic business partners across the United States, allowing us to respond to emergencies nationwide. This extensive network ensures that we can deploy the latest tools and resources promptly, no matter where the damage occurs. Our partners share our commitment to quality and efficiency, enabling us to handle large-scale restoration projects with the same level of care and expertise as local ones. This collaborative approach ensures that we can address any restoration challenge, providing peace of mind to our customers.
Our Commitment
Safety and excellence are at the core of everything we do. HQR is IICRC (Institute of Inspection, Cleaning, and Restoration Certification) and OSHA (Occupational Safety and Health Administration) certified, reflecting our dedication to adhering to the highest industry standards. We strictly follow all local and state regulations, ensuring that every project is compliant and executed with the highest level of professionalism. Our team undergoes continuous training to stay updated with the latest industry practices, reinforcing our commitment to delivering exceptional service. We believe in doing the job right the first time, every time, and our certifications are a testament to that commitment.
Join Us
At HQR, we don’t just restore properties; we restore peace of mind. We understand the disruption that damage can cause, and we are here to help you navigate through it with confidence and ease. Our team is dedicated to providing compassionate, reliable service, and we look forward to the opportunity to work with you. Whether you are dealing with the aftermath of a disaster or looking to safeguard your property against future damage, HQR is here to provide the expertise, efficiency, and excellence you deserve. Contact us today to learn more about our services and how we can assist you in your time of need.